Policies

Custom & Handmade Orders

Kalina Home creates custom, handcrafted keepsakes using customer-provided clothing. Because every piece is individually made, each finished item will be unique.

Quilt sizes and measurements are approximate. Small variations in dimensions, stitching, fabric placement, pattern alignment, texture, and color are natural parts of handmade work and are not considered defects. Colors may also appear slightly different in photographs or on different screens.

Because each piece is custom made from customer-provided clothing, completed custom orders are final sale and are not eligible for returns or exchanges.

Customer-Provided Clothing

You confirm that you own or have permission to submit all clothing and materials provided to Kalina Home.

By sending clothing, you understand that it will be permanently cut, stabilized, sewn, and altered during production. Once an item has been cut or altered, it cannot be restored to its original condition.

Clothing should arrive clean and free from excessive pet hair, smoke, mold, pests, strong odors, bodily fluids, or other unsafe substances. Kalina Home may decline or return materials that are unsafe or unsuitable to handle.

Not every submitted item or every portion of an item can be guaranteed for use. Fabric condition, size, design, stretch, thickness, embellishments, and overall suitability will determine what can be included.

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